Terms of Service

1. Your Business Profile

Your business profile is your passport on nimtin. To participate, Vendors upload and maintain current business documentation:

• Business documents - Permits, licenses, and tax documents.
• Insurance - Some collaborations may require general liability insurance. You can get covered through nimtin's partners or upload an existing policy or proof of insurance.
• Experience - Your collaboration history, background, and references.

Your business profile helps both sides trust each other before working together. Completing a profile does not constitute an endorsement or guarantee by nimtin. Hosts retain the absolute right to approve or refuse any Vendor, for any or no reason, before entering a collaboration.

2. How nimtin Works

nimtin connects Vendors and Hosts. We provide the platform and tools - the collaboration itself is between you and your partner. We are not a party to your agreement.

• You and your collaboration partner are responsible for the terms of your specific collaboration, including access, utilities, and site-specific rules.
• nimtin provides trust tools (your business profile, payments, m) to help you collaborate safely.
• nimtin is not a real estate broker, agent, or property manager. We have no ownership or possessory interest in any Host's property.
• nimtin is not a bank or money transmitter. Payments between Vendors and Hosts are processed through our payment processor.
• The specific terms of each collaboration (dates, payments, deposit terms) are governed by the collaboration agreement between the Host and Vendor, not by these Terms.

3. Account Responsibilities

You represent that all registration information you provide is truthful and accurate, and you agree to keep it current. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You may not create multiple accounts. If you become aware of any unauthorized use of your account, notify us immediately at support@nimtin.com. nimtin is not liable for losses arising from unauthorized use of your account where you failed to maintain the confidentiality of your credentials.

4. Fees, Subscriptions, and Billing

nimtin charges fees on collaborations as set forth in your pricing plan. Subscription and Pro tier fees are paid directly to nimtin for platform access and features.

• Payment collection - Hosts appoint nimtin as their limited payment collection agent for accepting and processing payments from Vendors. A payment received by nimtin is considered a valid payment from the Vendor to the Host.
• Deposits are held through our payment processor until released per the collaboration terms. Hosts must complete payout onboarding with the processor and accept its applicable account and services terms before receiving payouts.
• ACH authorization - By saving a bank account and enabling autopay, you authorize nimtin, via our payment processor, to debit that account for deposits and invoices you owe. You may revoke authorization in your payment settings, but revocation does not affect debits already initiated. Returned debits may be retried.
• Platform and processing fees - nimtin charges platform and processing fees on payments processed through the platform as disclosed on your pricing and payment settings pages. Fees are deducted from the transaction at the time of processing; the remainder is transferred to the receiving user's connected account. We will notify affected users at least 30 days in advance of any fee increase.
• Disbursement - Funds collected by nimtin (net of platform and processing fees) are disbursed to the receiving user's connected account following a standard processing period.
• Free trials - Paid plans may include a trial of up to 90 days. You will not be charged during the trial. If you do not cancel before the trial ends, your plan renews at the then-current price.
• Subscription billing - Subscriptions are billed in advance on a monthly or annual cycle. You can change your plan or billing cycle at any time. Downgrades and cancellations take effect at the end of your current billing period. Refunds for partial billing periods are not provided, including for annual plans.
• Payment failures - If a payment fails, we will notify you and retry. If a subscription, deposit, or invoice payment is not resolved within 14 days of the first failure, your account and active collaborations may be suspended until payment is current.
• Disputes - For disagreements about a deposit or invoice, nimtin will help facilitate a resolution based on documented evidence, but nimtin is not a party to disputes between Vendors and Hosts, including chargebacks, refunds, and payment failures. These are handled directly between the parties and the processor under the processor's policies. Contact us at support@nimtin.com before filing a chargeback with your bank or card issuer - once filed, related funds may be held until the processor resolves it.

5. Insurance

• Some Hosts require insurance before a collaboration can proceed.
• If you don't have coverage, you can get a quote and purchase general liability insurance through nimtin's insurance partner. Payment is handled on our insurance partner's site.
• Your insurance status (covered or not) is visible to Hosts you're collaborating with. Your pricing and policy details are not.
• Insurance certificates are stored in your profile and linked to relevant collaborations.
• nimtin is not an insurance broker or agent. We connect you with licensed insurance providers.

6. Conversations with m

• m is your business advisor on nimtin. m remembers what you share to provide personalized guidance. You can see what m remembers and ask it to forget anything at any time.
• m may suggest actions (like scheduling, updating your profile, or getting insurance) and will ask for your confirmation before taking significant steps.
• m may help draft or refine content, including collaboration materials. This content is for assistance only and is not a substitute for your own legal review or professional advice. You are responsible for any content you use or rely on.

7. Good Neighbor Policy

All participants agree to:

• Respect the space - Leave it in the same or better condition than when you arrived.
• Follow local rules - Abide by host-specific rules, local ordinances, and hours of operation.
• Communicate clearly - Maintain open and timely communication with your collaboration partner, whether in person or through the platform.
• Respect the atmosphere - Honor each other's brand, customers, and local environment. Disruptions (excessive noise, unauthorized activities, abusive communications) may result in corrective measures or platform penalties. nimtin reserves the right, in its sole discretion, to suspend or terminate any user's access to the platform for violations of the Good Neighbor Policy without prior notice.

8. Acceptable Use

You agree not to:

• Scrape, crawl, or use automated tools to extract data from the Site.
• Upload or transmit viruses, malware, or other harmful code.
• Send spam or unsolicited messages through the platform.
• Impersonate another person or entity.
• Attempt to gain unauthorized access to the Site, other accounts, or systems connected to the Site.
• Interfere with or disrupt the Site or its infrastructure.
• Use the Site to build a competing product.
• Use nimtin to process payments for any business category prohibited by our payment processor's restricted businesses list (including but not limited to illegal activity, regulated products requiring licenses you don't hold, and high-risk financial services).

nimtin reserves the right to suspend or terminate your account for violations of this policy.

9. Protecting Your Documents

Your business documents (EINs, permits, licenses, insurance certificates) are kept confidential. Hosts see verification status (e.g., "insured" or "permit verified") through the platform, not the underlying documents. Access to the documents themselves is limited to:

• You, at all times.
• Your collaboration partner, only if you share them directly for that specific collaboration. They must use this information solely for evaluating and managing that collaboration and must not share it with anyone else.
• nimtin systems, only as needed to maintain your profile.

10. Orders and Customer Data

• If you use nimtin's order forms or pre-order menus, customer data (names, emails, orders) is collected on your behalf.
• This data is yours. nimtin processes it for you and does not use it for our own marketing. See our Privacy Policy for how we handle this data.
• You are responsible for handling data requests from your customers.

11. User Content

You retain ownership of all content you submit to nimtin, including profile information, photos, public page content, and endorsements ("User Content"). By submitting User Content, you grant nimtin a non-exclusive, royalty-free, worldwide license to use, display, reproduce, modify, and distribute your User Content solely for the purpose of operating and improving the Service (for example, generating thumbnails, reformatting content for different views, or displaying your profile to other users). nimtin's license ends when you delete your User Content or close your account. If a collaboration partner received a copy of your content during a collaboration (under Section 9), their copy is governed by the terms of that collaboration, not this license. You represent that you have the rights to grant this license for any content you submit.

12. Intellectual Property

The Site, Service, and all content created by nimtin (including text, graphics, logos, trademarks, and software) are owned by nimtin or its licensors and are protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to nimtin's intellectual property except the limited right to use the Service as described here. You may not copy, modify, distribute, or create derivative works from nimtin's content without our prior written consent.

13. Disclaimers and Liability

As-is. nimtin is provided as-is. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We work hard to keep information accurate, but we can't guarantee that every detail provided by users is correct. Due diligence for any collaboration is your responsibility.

Service interruptions. nimtin is not liable for delays or failures caused by circumstances beyond our control, including outages, natural events, or third-party service disruptions.

Liability cap. nimtin is not liable for indirect or consequential damages arising from a collaboration. nimtin is not liable for the physical condition, safety, or suitability of any Host's property, or for the conduct of any Vendor or Host during a collaboration. Our liability is limited to the subscription and Pro tier fees you've paid directly to nimtin in the six months before the issue arose, or $100, whichever is greater. Deposits, invoices, and other payments between Vendors and Hosts are not eligible for liability claims against nimtin.

Indemnification. You agree to indemnify and hold nimtin (and its officers, employees, and agents) harmless from any claims, damages, losses, costs, and attorneys' fees arising from your conduct during a collaboration, your violation of these Terms, your violation of applicable laws, or your User Content, except to the extent caused by nimtin's own negligence or willful misconduct. nimtin will use reasonable efforts to notify you of any such claim and will not settle any claim without your consent if the settlement would impose obligations on you beyond payment of money.

14. Copyright and DMCA

nimtin respects intellectual property rights. If you believe content on the Site infringes your copyright, send a written notice to support@nimtin.com that complies with 17 U.S.C. 512(c), including: a description of the copyrighted work, identification of the allegedly infringing material and its location on the Site, your contact information, a statement that you have a good faith belief the use is unauthorized, and a statement under penalty of perjury that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner. We will investigate and remove infringing material where appropriate. Repeat infringers may have their accounts terminated.

15. Termination

• Either party may terminate their use of nimtin at any time with 30 days notice. Notice may be given by email or through the nimtin platform.
• nimtin may terminate or suspend your account immediately for a material breach of these terms. If the breach is curable, you will have 10 days to resolve it after written notice.
• nimtin may also suspend or terminate access without prior notice for violations of the Good Neighbor Policy, the Acceptable Use policy, or a pattern of negative feedback from the community.
• Upon termination, active collaborations continue under their own terms. nimtin will process any outstanding payments for completed collaborations. Pending deposits are handled per the collaboration terms. On termination, future autopay charges stop; charges already initiated by the processor may still process. You will have 30 days after notice of termination to export your data, except in cases of immediate termination for security violations, where nimtin will provide a reasonable window on a case-by-case basis.

16. Disputes and Arbitration

Informal resolution first. Before filing for arbitration, you and nimtin agree to attempt to resolve any dispute informally. The party raising the dispute must send written notice to the other party describing the issue and proposed resolution. If the dispute is not resolved within 30 days of receiving the notice, either party may proceed to arbitration. Send notices to support@nimtin.com or to nimtin, Inc., 131 Continental Dr., Suite 305, Newark, Delaware 19713.

Arbitration. If informal resolution does not resolve the dispute, we'll use binding arbitration instead of court, administered by the American Arbitration Association under their Consumer Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. Arbitration will take place in Wilmington, Delaware, or remotely at your choice. Disputes are handled individually, not as a group. Either party may bring claims in small claims court instead of arbitration if the claims qualify.

Jury trial waiver. Both you and nimtin waive the right to a jury trial for any dispute subject to arbitration under these Terms.

Class action waiver. You and nimtin agree that disputes will be resolved on an individual basis. Neither party will bring claims as a plaintiff or class member in any class action, collective action, or representative proceeding.

30-day opt-out. You may opt out of the arbitration agreement by sending written notice to support@nimtin.com within 30 days of first accepting these Terms. If you opt out, the rest of these Terms still apply.

17. Electronic Communications

By using nimtin, you consent to receive communications from us electronically, including emails, in-app notifications, and notices posted on the Site. To the extent permitted by applicable law, you agree that all agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

18. Governing Law

These terms are governed by the laws of the State of Delaware. Any legal proceedings not subject to arbitration will be brought in the courts in Wilmington, Delaware, or the federal courts for the District of Delaware.

19. Changes

We'll notify you of material changes to these terms via email or in-app notification. Material changes take effect 30 days after notification. Continued use after that period constitutes acceptance.

20. Entire Agreement

These terms, along with our Privacy Policy and any collaboration agreements between you and your partner, are the full agreement between you and nimtin. If any part is found unenforceable, the rest remains in effect. Sections 11 through 14, 16, 17, and 18 survive termination of your account.